Last updated: April 14, 2026
WildRoute AI ("WildRoute," "we," "us," or "our") operates the wildroute.ai website and the WildRoute mobile application (together, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
When you create an account, we collect your email address and, optionally, your display name. If you sign in with Google or Microsoft, we receive your name and email from the identity provider. We do not store your OAuth passwords.
We request your device location only while the app is in use to find nearby campsites and safety services. We do not track your location in the background. Your last-known location may be cached locally on your device for convenience; it is not sent to our servers unless you perform a search or safety lookup.
You may voluntarily provide details about your vehicle or RV (type, dimensions, tow capacity) so the AI can tailor search results and route warnings to your rig. This data is stored in your account.
We store your search queries, saved trips, and trip stops to provide the Service. AI search queries are sent to our language-model inference provider (see Section 4) for processing. Recent searches may be cached locally on your device.
When you submit feedback, we collect the category, description, your current page URL, browser/device user agent, screen dimensions, and any search context (query, rig info, AI answer snippet) to help us reproduce issues.
We automatically collect standard technical information such as IP address, browser type, operating system, device type, and referring URL. We use this for security, analytics, and to improve the Service.
We share limited data with the following third parties to operate the Service:
| Service | Data Shared | Purpose |
|---|---|---|
| Cerebras / LLM Provider | Search queries, rig dimensions | AI-powered campsite search |
| Google Places API | Coordinates | Safety service locations |
| NWS (weather.gov) | Coordinates | Weather forecasts & alerts |
| Sentinel Hub | Coordinates | Satellite imagery analysis |
| Stripe | Email, payment method | Subscription billing |
| Google / Microsoft OAuth | Authorization code | Single sign-on |
| Mapbox | Map tile requests | Map rendering |
We do not sell your personal information to third parties.
We retain your account data, rig profiles, and trip data for as long as your account is active. Search query logs are retained for up to 90 days for service improvement and then deleted. You may delete your account and all associated data at any time — see Delete Your Account for how, or contact us at privacy@wildroute.ai.
We use industry-standard security measures including TLS encryption for all data in transit, encrypted databases at rest (AES-256), encrypted Kubernetes secrets (etcd encryption), private VPC networking, and non-root container execution. Auth tokens are stored in your device's secure keychain (iOS) or encrypted preferences (Android).
WildRoute is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will delete it promptly.
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You may also opt out of non-essential data processing. To exercise these rights, email privacy@wildroute.ai.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or an in-app notice. Your continued use of the Service after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, contact us at: privacy@wildroute.ai