Delete Your Account

You can permanently delete your WildRoute account and the data associated with it at any time. This page explains how, what gets removed, and what we're required to keep. It applies to the WildRoute mobile app and the wildroute.ai website, which share one account.

Option 1 — Delete in the app (fastest)

If you have the WildRoute app installed:

1. Open the app and go to the Profile tab.
2. Tap Delete Account.
3. Confirm at the two-step prompt.

Your account and associated data are deleted from our active systems immediately. This cannot be undone.

Option 2 — Request deletion without the app

If you no longer have the app installed, email privacy@wildroute.ai from the email address on your account and ask us to delete it. So we can verify the request is yours, please send it from that same address. We process these requests within 30 daysand email you to confirm when it's done.

What gets deleted

Deleting your account permanently removes:

• Your account and profile (email address and display name)
• Your rig and vehicle profiles
• Your saved trips and trip stops
• Your verified-spot submissions, including any photos you uploaded
• Your search history and saved searches

What we keep, and for how long

After deletion, residual copies may persist briefly in our routine encrypted backups, which are purged on our normal rotation cycle within 30 days. We may retain a limited record where the law requires it (for example, transaction records for tax and accounting). Any data we keep for analytics is aggregated and anonymized so it can no longer be linked to you.

A note about paid subscriptions

Deleting your WildRoute account does not automatically cancel an active subscription billed through the Apple App Store or Google Play. Those subscriptions are managed by the store, so cancel yours there to stop future charges: App Store → your name → Subscriptions, or Google Play→ profile → Payments & subscriptions → Subscriptions.

Questions

For anything about your data or this process, contact privacy@wildroute.ai. See also our Privacy Policy.